Shipping & Returns Policy

- Shipping charges depend on order weight, volume, and delivery location

- Final shipping cost is displayed at checkout before payment

- Free shipping may be available on bulk orders or promotions

- Tracking details will be shared via email and SMS after dispatch

- Orders can be tracked from the “My Orders” section

- Available for select locations

- Customs duties and additional charges must be borne by the customer

- Delivery timelines may be affected by external factors

- Support team will assist in tracking and resolving such cases

- Returns accepted only for damaged, defective, or incorrect products

- Return request must be raised within 48 hours of delivery

- Customized or special-order products

- Products damaged due to misuse or improper handling

- Items must be unused and in original packaging

- All tags, invoices, and accessories must be included

- Refunds processed within 5 - 10 business days after approval

- Refunds credited to original payment method

- Shipping charges are non-refundable except defective/incorrect items

- Timelines may vary depending on payment provider

- Orders can be cancelled only before shipment

- Once shipped, cancellation is not allowed

- Modifications must be requested before processing

- Incorrect address or failed attempts may incur re-delivery charges

- Contact support immediately for assistance